Criterion: Use of Labor Providers and Agencies
Use only legally registered labor providers and monitor agencies to ensure no recruitment fees charged to workers, compliance with working hours, and prohibition of forced and child labor.
Full Description
SHR11 Use of Labor Providers and Agencies
Standard Section: 9.11 Category: Social Human Rights Scheme: Responsible Minerals Assurance Process (RMAP) Standard Version: 2.0 for Piloting (effective April 30, 2025)
Overview
Use only legally registered labor providers and monitor agencies to ensure no recruitment fees charged to workers, compliance with working hours, and prohibition of forced and child labor.
Requirements
The Facility shall:
- 9.11.1 Use only legally registered/authorized labor providers/agencies.
- 9.11.2 Implement systems to monitor labor providers/agencies and ensure:
- 9.11.2.1 Workers do not pay deposits or recruitment fees to providers or agencies;
- 9.11.2.2 Providers/ agencies do not charge workers fees for food, clothing, transportation, health checks, work documentation and/or supplies as part of their recruitment; and
- 9.11.2.3 Labor agencies/sub-contractors adhere to the prescribed limits to working hours identified in Section 9.9.
- 9.11.2.4 Labor agencies/sub-contractors prohibit forced labor and child labor in accordance with Sections 9.5 and 9.6.
- 9.11.2.5 Labor agencies/sub-contractors provide food, housing, and sanitation services in accordance with Section 8.6, as applicable.
Source: RMI Facility Standard for Social, Environmental, OHS and Governance Risks, Version 2.0 for Piloting (April 2025), Section 9.11
Profiles using this criterion
Responsible Minerals Assurance Process
Conformity Alignment
Meets
Pass: Yes
Definition: "Facility uses only legally registered and authorized labor providers/agencies, and has implemented monitoring systems verifying that: workers do not pay deposits or recruitment fees to providers, agencies do not charge workers for food, clothing, transportation or documentation, labor agencies adhere to working hour limits, and labor agencies prohibit forced and child labor and provide adequate food, housing, and sanitation where applicable."
Partially Meets
Pass: No
Definition: "Labor provider management system exists but is incomplete: e.g., labor agencies are registered but recruitment fee prohibition is not consistently monitored, labor provider audits are not conducted, or agency compliance with working hours is not verified."
Remediation: 180 days
Does Not Meet
Pass: No
Definition: "Facility uses unregistered or unauthorized labor providers, or has no monitoring system to verify that labor providers comply with applicable standards on recruitment fees, working hours, forced labor, and child labor."
Remediation: 90 days
Priority
Pass: No
Definition: "Priority findings are not raised against this criterion directly. Forced labor or child labor practices identified through labor providers would trigger Priority findings under SHR06 or SHR05."
Remediation: 30 days
Not Applicable
Pass: Yes
Definition: "This criterion is not applicable to facilities that do not use any labor providers or agencies. The facility must document that all workers are directly employed."
Not Able To Assess
Pass: No
Definition: "The assessor was unable to access labor provider agreements, recruitment records, or verify compliance of labor agencies through worker interviews or documentation review."
Change Log
1.0.0 (2026-06-24)
Initial release.