Criterion: Incident Management

Version 1.0.0 | Status: Active
UN conformity topic code:

Documented incident management procedure for notification of actual incidents and near misses, formal investigations, root cause analysis, return-to-work programs, and worker protections from reprisals.

Full Description

OHS10 Incident Management

Standard Section: 8.10 Category: Occupational Health Safety Scheme: Responsible Minerals Assurance Process (RMAP) Standard Version: 2.0 for Piloting (effective April 30, 2025)


Overview

Documented incident management procedure for notification of actual incidents and near misses, formal investigations, root cause analysis, return-to-work programs, and worker protections from reprisals.


Requirements

The Facility shall:

  • 8.10.1 Establish a documented incident management procedure that includes requirements for notification and reporting of actual incidents and near misses. This includes health and safety incidents as well as environmental incidents.
  • 8.10.2 Support interdepartmental communications to further identify and understand incidents and near misses.
  • 8.10.3 Encourage workers to report all incidents and ensure that workers are protected from reprisals when reporting incidents or near misses.
  • 8.10.4 Conduct formal reviews and investigations on reported incidents, to determine root cause and whether any changes to ESG risk assessment information is required based on the results.
  • 8.10.5 Establish a return-to-work program for injured workers that may include restricted duty until recovery is complete and the worker receives medical clearance to return to their original duties.
  • 8.10.6 Allow workers to remove themselves from dangerous situations or refuse unsafe work.
  • 8.10.7 Ensure workers and affected stakeholders involved in incidents are made aware of their access to grievance mechanisms and remedy in alignment with section 6.7.

Source: RMI Facility Standard for Social, Environmental, OHS and Governance Risks, Version 2.0 for Piloting (April 2025), Section 8.10

Profiles using this criterion

Responsible Minerals Assurance Process

Conformity Alignment

Meets

Pass: Yes
Definition: "Facility has a documented incident management procedure covering notification and reporting of actual incidents and near misses (health, safety, and environmental), supports interdepartmental communications for incident analysis, encourages workers to report incidents with non-retaliation protections, conducts formal root-cause investigations, has a return-to-work program for injured workers, allows workers to remove themselves from dangerous situations, and ensures workers and stakeholders involved in incidents are informed of their access to grievance mechanisms and remedy."

Partially Meets

Pass: No
Definition: "Incident management system exists but is incomplete: e.g., incident reporting procedures are in place but near misses are not consistently reported, root-cause investigations are conducted for major incidents but not all reportable events, non-retaliation policy exists but workers are not aware of it, return-to-work program is absent, or incident data is not shared across departments."
Remediation: 180 days

Does Not Meet

Pass: No
Definition: "No documented incident management procedure, no formal process for investigating incidents, no non-retaliation protections for workers reporting incidents, or no return-to-work program."
Remediation: 90 days

Priority

Pass: No
Definition: "Priority findings are not raised against this criterion directly. Incident management gaps may be relevant when a Priority situation arises and the facility has no mechanism to respond."
Remediation: 30 days

Not Applicable

Pass: Yes
Definition: "This criterion is not applicable to any facility - all facilities must have systems to manage workplace incidents and near misses."

Not Able To Assess

Pass: No
Definition: "The assessor was unable to access incident investigation records, near-miss logs, return-to-work documentation, or interview workers about incident reporting practices."

Change Log

1.0.0 (2026-06-24)

Initial release.